Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys. Provides information about Park and Ride locations throughout the Puget Sound region. Night Stop Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.