Utility Services offered by City of Vancouver Utility Customer Center
Resource Name:Utility Services offered by City of Vancouver Utility Customer Center
address
2323 General Anderson Avenue, Vancouver, WA 98661
Eligibility
Residents of the city of Vancouver.
H2O:
- Household annual income must meet the eligibility standards for the federal Low-Income Home Energy Assistance Program - 125% of the Federal Poverty Level
- Household must not be receiving subsidized housing assistance.
- Applicant must reside in the home (service address) and be listed on the utility account.
- Low-income adults ages 62 and older who don't use more than 3 CCF per month.
Hours
M, Tu, Th, F, 8am-noon, 1pm-5pm
W, 9am-noon, 1pm-5pm.
(360) 487-7999
Voice
·Main Phone
Application process
Walk in, visit website or call for more information.
H2O:
Call to set up an appointment.
Senior Waiver:
Mail application or drop it off.
Fees
Varies by service.
Service area
Vancouver, WA
Other Information
Languages
- American Sign Language
- Interpreter services
Provides water, wastewater, and stormwater service to city of Vancouver residents.
Help to others program – H2O
Offers financial assistance to low-income residents in crisis situations to pay their water and sewer. Assists with up to $400 every 24 months.
Low-income senior waiver for sewer minimum rate:
Offers a waiver to the minimum sewer flow base rate for low-income seniors. Waiver is effective for 12 months. Customers currently receiving the waiver will be sent a renewal application by mail each year in April.
Data provided by
Washington 211
Providing organization
City of Vancouver
Provides municipal services for the City of Vancouver in Clark County, Washington.