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Complaint Investigation and Consumer Law Enforcement offered at U.S. Consumer Product Safety Commission

4330 East-West Highway, Room 827, Bethesda, MD 20814

Eligibility

No restrictions.

Languages

Spanish

Application process

Call or visit website.

Fees

None.

Service area

WA

Other Information

Languages

Spanish

Description

Provides complaint investigation services about products that pose a fire, electrical, chemical or mechanical hazard or are potentially dangerous to children.   Consumers may call the National Hotline or visit website to report a potentially dangerous product or to report a product-related injury. Following a thorough investigation, the Commission determines if the product constitutes a public hazard. Product changes may then be required and fines may be levied against the non-conforming corporations.   The National Hotline has Spanish-speaking capabilities.   Does not regulate the safety of the following:   -  Automobiles, trucks or motorcycles -  Boats or airplanes -  Tires -  Car seats -  Firearms or ammunition -  Food or alcohol -  Cosmetics -  Drugs

Providing organization

U.S. Consumer Product Safety Commission

Attempts to reduce the number of injuries associated with consumer products through investigative and educational services.