Description

Offers an opt-in service that allows crucial, life-saving information to automatically be shared with South Sound 911 during an active 911 call or text without saying a word. Information can include pre-existing medical conditions, disabilities and allergies; behavioral health information; emergency contacts; and other relevant information about the caller or members of the caller’s household. By sharing more information on-screen than a caller can articulate in a phone call or text message, police, fire and EMS responders are empowered to make more informed decisions. It allows responders to inform and improve their response and approaches to the situation. Having emergency contacts attached to home phones or kids’ cell phones is also very important to help notify family members about emergencies as well. How much information supplied in the Emergency Health Profile is up to the discretion of the account holder and that person is responsible for ensuring the information is current. The shared information is not used for any purpose other than the delivery of emergency services. In order for the profile to be viewed, the 911 call must come from the registered phone number, and the profile is only available to call takers and dispatchers during an active 911 call or text-to-911

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