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Health Facility Complaints offered by Washington State Department of Health's Quality Assurance Division

111 Israel Road Southeast, Tumwater, WA 98501

Eligibility
Anyone having knowledge about a violation in a health care facility can make a complaint: family member, friend, facility staff member, physician.
Hours
M-F, 8am-5pm.
Application process
Fill out a complaint form online or call.   Provide as much information as possible to help resolve your complaint.   Also print the form, complete and send to Complaint Intake, PO Box 47857, Olympia WA, 98504-7857.
Fees
None.
Service area
WA
Investigates complaints concerning any of the facilities and agencies licensed and inspected by the Department of Health:  
  • Hospitals
  • Ambulatory surgical facilities
  • Child birth centers
  • Home health agencies
  • Behavioral health agencies
  • Behavioral health treatment facilities
Does not have the authority to invoke or enforce criminal or civil penalties. Authority is limited to taking action against a health care facility license. Not able to deny, modify or suspend a license which can result in the facility having to close.
Data provided by
Washington 211
Providing organization
Washington State Department of Health
Works to protect and improve the health of people in Washington state.