Description

Operates a toll-free, centralized intake, advice and referral service for low-income people seeking free legal assistance with civil legal problems. Provides verbal or written advice; written legal information or forms; resolution through negotiation; may refer to another provider for legal aid. Due to limited resources, lawyers and paralegals are not able to assist every caller. Services are targeted to problems that affect basic needs such as housing, income, medical care and family safety.

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