Advocacy offered by Southeast Washington Long-Term Care Ombudsman Program at Blue Mountain Action Council

Eligibility

Available to residents living in licensed long-term care facilities (nursing homes, assisted living, adult family homes, veterans’ homes). Family members or legal representatives can also seek help on behalf of a resident. The Ombudsman Program protects residents’ rights, investigates concerns, and promotes quality care.

Hours

Tu-F, 8am-4:30pm.

(509) 520-5162

Voice

Websitehttps://www.waombudsman.org/find-an-ombuds/

Email[email protected]

Application process

Call or email for assistance.

Fees

Services are free, confidential, and available to all long-term care residents of all ages.

Service area

Asotin, WA Columbia, WA Garfield, WA Benton, WA Franklin, WA Walla Walla, WA

Other Information

Languages

Interpreter services

Advocates for the rights of residents, serves as mediator in the resolution of complaints of residents related to the quality of life in long term care settings, provides information to the public concerning long term care settings, and monitors the regulations and policies that affect long term care residents.

Data provided by

Washington 211

What's Here

Adult Residential Facility Complaints Nursing Facility Complaints Intermediate Care Facilities for Developmentally Disabled Complaints Long Term Care Ombudsman Programs

Providing organization

Southeast WA Long-Term Care Ombudsman Program

The Long-Term Care Ombudsman Program advocates for residents in all long-term care settings- including nursing homes, assisted living, adult family homes, and veterans' homes. Ombuds protect residents' rights, dignity, and quality of life by investigating complaints, resolving concerns, participating in care planning, and ensuring residents' voices are heard.