Advocacy offered by Southeast Region Ombudsman

Eligibility

Available to residents living in licensed long-term care facilities (nursing homes, assisted living, adult family homes, veterans’ homes). Family members or legal representatives can also seek help on behalf of a resident. The Ombudsman Program protects residents’ rights, investigates concerns, and promotes quality care.

Hours

M-F, 8am-5pm.

(509) 520-5162

Voice

https://www.waombudsman.org/find-an-ombuds/

[email protected]

Languages

Interpreter services

Application process

Call or email for assistance.

Fees

Services are free, confidential, and available to all long-term care residents of all ages.

Service area

Asotin, WA
Columbia, WA
Garfield, WA
Benton, WA
Franklin, WA
Walla Walla, WA

Description

Advocates for the rights of residents, serves as mediator in the resolution of complaints of residents related to the quality of life in long term care settings, provides information to the public concerning long term care settings, and monitors the regulations and policies that affect long term care residents.

What's Here

Intermediate Care Facilities for Developmentally Disabled Complaints Adult Residential Facility Complaints Nursing Facility Complaints Long Term Care Ombudsman Programs

Providing organization

Southeast WA Long-Term Care Ombudsman Program

Advocates and resolves problems for residents of nursing homes, boarding homes, veteran's homes and adult family homes; helps residents understand their rights. Tracks complaints made against long-term care facilities.