Demand Response Rides offered at Pierce County Human Services Beyond the Borders

3602 Pacific Avenue, Suite 200, Tacoma, WA 98418

Eligibility

Adults 65 and older OR disabled (including those with a temporary disability) OR Veterans OR low-income * OR youth 5-17 AND who live in east or south Pierce County outside the boundaries of Pierce Transit. Some zip codes served include: . (98321, 98323, 98328, 98387, 98334, 98338, 98352, 98360, 98374, 98375, 98385, 98390, 98391, 98396, 98558, 98580) *Income guidelines: Individual income under $1,874/month. Seniors and persons with disabilities do not need to be low income to ride.

Hours

To be screened: M-F, 9am-3pm. Rides: Varies.

(800) 572-4357

Voice·

Screening

Websitehttps://www.piercecountywa.gov/beyondtheborders

Application process

Call Access Pierce to be screened. Please allow a 21 day turnaround for review and approval. Beyond the Borders will contact you once you have been approved for trips. After approval, call Beyond the Borders directly to schedule rides and they will have all of the information on file. Trip reservations must be made at least 48 hours in advance.

Fees

None.

Service area

98352 98375 98580 98390 98387 98328 98391 98558 98374 98385 98321 98338 98323 98396 98360

Other Information

Focus Population

Veterans

Payment Options

Free

Age Group

Youth (under 13)
Adolescents (13-17)
Older Adults (65+)

Disabilities & Health Conditions

General Disabilities

Demand response rides are for trips that cannot be completed on one of the two Connector deviated fixed routes in Sumner/Bonney Lake or Spanaway/South Hill. Trip purpose: work, dialysis or lifeline/essential trips the destination or the nearest Pierce Transit or Sound Transit bus stop. *The only dialysis center inside the Beyond the Borders service area is the Graham Dialysis Center. Request to other dialysis centers, such as DaVita South Hill Dialysis Center, Fresenius South Hill Dialysis Center, and DaVita Parkland Dialysis Center may qualify for boundary overlap for SHUTTLE qualified riders on a case by case basis. Trips for dialysis are NOT immediate. There is currently a wait list for dialysis rides.* Lifeline/Essential trips are limited to 6 round trips per month. Services could include but are not limited to:

food banks,
clothing banks,
family support centers,
social service appointments (WIC, DSHS, PCCC),
court or legal appointments,
school counselor appointments, and
shelters.

*If the caller was denied services from Paratransit, BTB may take the request under consideration. Service to Eatonville will be limited to Monday, Wednesday, and Friday. In partnership with Pierce Transit, Beyond the Borders will share some boundary overlap with SHUTTLE services. This means that someone who qualifies for SHUTTLE and their ride originates in Beyond the Borders service area and ends in SHUTTLE service area then they are eligible for door-to-door services on Beyond the Borders vehicles. With Beyond the Border Boundary Overlap the rider stays on the BTB bus and is taken to their final destination. Riders who are outside the SHUTTLE area think they do not qualify for SHUTTLE but THEY can be qualified, they just cannot be picked up at their home address. Boundary Overlap is for people with SHUTTLE eligibility who live in the BTB service area and are traveling no more than 5-7 miles into the SHUTTLE service area. Those who are disabled are also encouraged to apply for Pierce Transit's SHUTTLE for the Disabled.

Data provided by

Washington 211

What's Here

Providing organization

Pierce County Human Services Beyond the Borders

Provides free special need transportation services to residents in East and South Pierce County using a combination of shared ride/demand response and deviated fixed route services.