Demand Response Rides - Work, Dialysis and Lifeline/Essential Trips offered at Pierce County Human Services - Beyond the Borders
Demand response rides are for trips that cannot be completed on one of the two Connector deviated fixed routes in Sumner/Bonney Lake or Spanaway/South Hill. Trip purpose: work, dialysis or lifeline/essential trips the destination or the nearest Pierce Transit or Sound Transit bus stop. *The only dialysis center inside the Beyond the Borders service area is the Graham Dialysis Center. Request to other dialysis centers, such as DaVita South Hill Dialysis Center, Fresenius South Hill Dialysis Center, and DaVita Parkland Dialysis Center may qualify for boundary overlap for SHUTTLE qualified riders on a case by case basis. Trips for dialysis are NOT immediate. There is currently a wait list for dialysis rides.* Lifeline/Essential trips are limited to 6 round trips per month. Service to Eatonville will be limited to Monday, Wednesday, and Friday. In partnership with Pierce Transit, Beyond the Borders will share some boundary overlap with SHUTTLE services. This means that someone who qualifies for SHUTTLE and their ride originates in Beyond the Borders service area and ends in SHUTTLE service area then they are eligible for door-to-door services on Beyond the Borders vehicles. With Beyond the Border Boundary Overlap the rider stays on the BTB bus and is taken to their final destination. Riders who are outside the SHUTTLE area think they do not qualify for SHUTTLE but THEY can be qualified, they just cannot be picked up at their home address. Boundary Overlap is for people with SHUTTLE eligibility who live in the BTB service area and are traveling no more than 5-7 miles into the SHUTTLE service area. Those who are disabled are also encouraged to apply for Pierce Transit's SHUTTLE for the Disabled.
Location
3602 Pacific Avenue, Tacoma, WA 98418
Voice
Hours
Office: M-F, 9am-4pm Rides: Varies.
Application process
Call 211 to be screened. Please allow up to a 21 day turnaround for review and approval. Beyond the Borders will contact you to let you know if you were approved or denied. If you are approved, then call the Beyond the Borders number for the scheduling directly and they will already have all of your information on file. Trip reservations must be made at least 48 hours in advance.
Eligibility
Adults 65 and older OR disabled (including those with a temporary disability) OR low-income ($1,874 for individual) OR Veterans OR youth 5-17 AND who live in the service area. (98321, 98323, 98328, 98387, 98334, 98338, 98352, 98360, 98374, 98375, 98385, 98390, 98391, 98396, 98558, 98580) * Please note that there is a wait list for rides to dialysis. Seniors and persons with disabilities do not need to be low income to ride.
Fee
None.
Agency info
Pierce County Human Services - Beyond the Borders
Provides free special need transportation services to residents in East and South Pierce County using a combination of shared ride/demand response and deviated fixed route services.