24-Hour Crisis Line offered by Crisis Connections
Operates the primary telephone access point for all those in King County experiencing an emotional crisis. Trained volunteer phone workers assist callers in personal crises by offering emotional support as well as community resource information and referral - including screening for next-day mental health appointments. A crisis may involve threats of violence, thoughts of despair or suicide, relationship troubles or any other situation which causes emotional distress. Those not in emotional crises may also call to learn about counseling and other mental health care resources. Linkage is provided for outreach and involuntary commitment by a member of King County's Designated Crisis Response team. Screening and linkage is also provided for Children's Crisis Outreach Services, a service of YMCA . Staff are also available for community trainings and debriefings.
Voice
Hours
24 hours daily.
Application process
Call.
Eligibility
No restrictions for callers, but primarily serves King County residents. Volunteers must be ages 21 or older.
Fee
None.
Languages
Interpreter services
Agency info
Crisis Connections
Provides crisis intervention as well as information and referral over the phone and via chat. Services include the 24-Hour Crisis Line, Teen Link Help Line, Washington Recovery Help Line, Washington Warm Line and King County 211. Provides support groups for friends and family members of those who have completed suicide. King County 2-1-1 provides additional support to caregivers, mails brochures with information on resources for individuals exiting prison, and updates the Community Resources Online database.