Residential Care Services offered by DSHS Home and Community Living Administration
4450 10th Avenue Southeast, Blake West, Lacey, WA 98503
Eligibility
Care facility residents, their families, community members and providers.
Hours
Administration: M-F, 8am-5pm.
Nursing Home Complaints Hotline: M-F, 8am-5pm.
Voicemail available 24 hours per day / 7 days per week.
(360) 725-2400
Voice·
Administration
Application process
Call for information.
Fees
None.
Service area
Wahkiakum, WA
Skamania, WA
Cowlitz, WA
Clark, WA
Other Information
Languages
- American Sign Language
- Interpreter services
Payment Options
- Free
Investigates complaints of suspected abuse, neglect or exploitation of residents in nursing homes, adult family homes, boarding homes, and assisted living facilities. Examples of investigations are unanswered calls for assistance, personal hygiene issues, and residents' rights. Networks with various entities including the Department of Health, local law enforcement and Attorney General's Office. Services typically provided within 24-48 hours.
Data provided by
Washington 211
What's Here
Providing organization
DSHS Aging and Long-Term Support Administration's Home and Community Services
Promotes, plans, develops and provides long-term care services for persons with disabilities and the elderly who may need state funds (Medicaid) to help pay for them