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Teen Link Help Line offered by Crisis Connections

Offers a nightly confidential help line and an online chat service for teens, staffed by professionally trained youth, ages 15-20.   Help line and chat service offer youth an anonymous, non-judgmental, safe place to vent anger, express fears and anxieties, seek comfort and support, and obtain information about community resources. Teen Link works with the Recovery Help Line to provide emotional support and referrals to youth dealing with substance abuse, problem gambling or mental health needs across Washington state.   Publishes the annual Where to Turn for Teens youth resource guide. Copies may be requested by calling the Teen Link Line and leaving a message including contact name, organization, mailing address, phone number and number of booklets requested.

Hours

Help Line: Nightly, 6-10pm. Chat service: Nightly, 6-9:30pm.

Application process

Call, chat or text. After hours, teens can either leave a message on the phone line requesting a call back during Teen Link hours or be connected to the Recovery Help Line to speak with an adult.   To apply for volunteer positions, call or e-mail and request volunteer information.

Eligibility

Youth and young adults ages 20 and younger.

Fee

None.

Languages

Interpreter services

Agency info

Crisis Connections

Provides crisis intervention as well as information and referral over the phone and via chat. Services include the 24-Hour Crisis Line, Teen Link Help Line, Washington Recovery Help Line, Washington Warm Line and King County 211. Provides support groups for friends and family members of those who have completed suicide. King County 2-1-1 provides additional support to caregivers, mails brochures with information on resources for individuals exiting prison, and updates the Community Resources Online database.