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EBT Card Services offered by DSHS Community Services Administrative Office

Washington state residents who need a replacement EBT card.
M-F, 8am-5pm. Hours for application eligibility interviews are 8am-2pm.
(888) 328-9271

Voice - Statewide Customer Service Contact Center

Interpreter services

Call for a new card or visit a community service office. Clients meeting the following criteria may receive a replacement card in the office: -  Has a general delivery address -  Resides in a domestic violence shelter -  The CSO made a mistake causing the card to be mailed to an incorrect address -  The client’s card was destroyed in a natural disaster -  JP Morgan Chase received the mailed card back via return mail -  Case is closed and benefits remain on the account

None.

WA

Description

Contracts with JP Morgan to provide EBT card services. If clients lose or damage their card, they need to call to request that a replacement be mailed, or they can visit in person at a CSO to request that a replacement card be mailed to their address. The vendor turnaround time is one to two business days.

Providing organization

DSHS Community Services Offices

Helps people achieve and maintain self-sufficiency by providing financial assistance for food, medical expenses and ID cards to those who are eligible. Also provides limited cash assistance. Additional programs available for refugees, families and people with disabilities.