Support and Services offered by Molina Healthcare
Eligibility
Members of a Molina managed care plan. Washington state residents who are at or below 138% of the Federal Poverty Level may be eligible for this plan if they are not eligible for Medicare. Children in households of income under 300% of the Federal Poverty Level may also be eligible.
Hours
7:30am to 6:30pm from Monday through Friday
(800) 869-7165
Voice·
Member Services
Application process
Call for more information and services. Molina members can also visit website to view personal health information, change primary care provider, get a new ID card, and more.
Fees
None.
Service area
WA
Other Information
Languages
- Interpreter services
- Spanish
Molina Healthcare provides support services for individuals enrolled in Apple Health (Medicaid) managed care plans.
Services include:
· Locating in-network health care providers and pharmacies
· Changing primary care providers (PCP) within the Molina network
· Understanding covered services and prescription benefits
· Managing chronic conditions through care coordination, case management, and educational resources
· Help members file a grievance or an appeal if they are unhappy with a service or decision.
· Replacing lost or stolen insurance cards
Data provided by
Washington 211
Providing organization
Molina Healthcare
Managed care organization that provides care through government-funded health programs for low-income families and individuals.