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Foster Parent and Caregiver Support Line offered by Washington State Department of Children, Youth & Families

1115 Washington Street Southeast, Olympia, WA 98501

Eligibility

Foster parents licensed by DCYFS and relatives authorized to care for dependent children.   Foster parents licensed by private agencies should call their agency’s on-call staff for help.

Hours

M-F, 5pm-8am Sa Su, 24 hours daily.
(866) 363-4276
Voice·

After Hours

Application process

Call.

Fees

None.

Service area

WA

Other Information

Focus Population

  • Foster Youth
Operates a helpline that foster parents and relative caregivers can access when they are in crisis. Crisis line workers will be able to listen and offer advice about how to manage children with emotional or behavioral problems.   The support line operates after business hours, when social workers and foster care licensors are not available.   Primarily helps with issues that can’t wait until the next business day.  A few examples of problems the social worker answering the phone can help with include:  
  • Troubleshooting behavioral problems
  • What to do in medical or mental health emergencies
  • Helping to access resources such as short-term emergency child care.
Callers do not have to identify themselves.

Data provided by

Washington 211

Providing organization

Washington State Department of Children, Youth & Families
Works to support children, youth, and families. Oversees the state’s child welfare, juvenile rehabilitation, and early care and education programs.