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Emergency Bill Assistance Program offered by Seattle City Light

700 5th Avenue, 4th Floor Lobby Entrance, Seattle Municipal Tower, Seattle, WA 98104

Located in downtown Seattle on 5th Ave between Columbia & Cherry Streets. Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.

Eligibility

Seattle City Light customers only, whether inside or outside Seattle. Household income at or below 80% SMI.   Must be the primary utility account holder.   If you are unsure about your income eligibility, documents needed or how to access please contact.

Hours

M-F, 7:30am-6pm.

Languages

Interpreter services

Application process

Apply online or call for more information.

Fees

None.

Service area

98057 98199 98188 98178 98177 98168 98166 98155 98148 98146 98144 98136 98134 98133 98126 98125 98122 98121 98119 98118 98117 98116 98115 98112 98109 98108 98107 98106 98105 98104 98103 98102 98101

Other Information

Languages

Interpreter services

Focus Population

General

At the risk of shutoff or behind on your electricity bill? If you have received an urgent or final shutoff notice OR have a past due balance of $250 or more, and meet the below income eligibility requirements, our Emergency Bill Assistance Program can help. Eligible customers may receive up to $710 per calendar year in emergency assistance to reduce their past-due balances. Households with children under the age of 18 may be eligible for up to $1420 in assistance per calendar year.

Providing organization

Seattle City Light

Provides Emergency Bill Assistance to help low-income customers pay emergency (past-due) electric bills. Refers City Light customers in need of additional utility assistance to the Utility Discount Program and/or Project SHARE.