Assistance is limited only to clients that have been determined by DSHS to be eligible for HEN. Chelan Douglas Community Action Council will verify that the client is eligible and assess the client's risk of homelessness to determine if they meet criteria for financial assistance, but financial assistance is not guaranteed; however, all clients are eligible for essential needs assistance. Housing and Essential Needs Grant Funds Criteria: Homeless: those who are living outdoors, in buildings not meant for human habitation or buildings they have no legal right to occupy, emergency shelters, temporary housing, or fleeing domestic violence. Substantial Risk: pay or vacate/eviction notice, utility shut-off notice, late payment notice, or certification of potential eviction. Additional Factors: living in overcrowded housing, residence has been condemned, sudden and significant increase in utility cost, physical disabilities, chronic health issues, past institutional care, history of mental health or substance abuse issues, credit problems that preclude obtaining housing, pending foreclosure of rental property, discharged within the last 180 days from a facility (prison, mental health institution, or hospitals), or homelessness within the past 12 months. All client’s options will be assessed, such as supportive options or networks; including friends/family, church, social service agencies, or other potential housing options.

M-Th, 8am-5pm F, 8am-4pm.