Utility Programs offered by City of Auburn at Customer Service

Offers a 50% discount in utility rates to low-income older adults and customers who are permanently disabled. Discount applies to sewer, solid waste, storm drainage and water. Low-income older adults and customers who are permanently disabled who pay utilities through a third party such as a landlord or property manager can apply for a utility rebate. Rebate applies to sewer, solid waste, storm drainage and water. Rebate amounts vary. Residents can visit in person to pay their utility bills at this location.

Location

1 East Main Street, Auburn, WA 98002

Voice

(253) 931-3038

Website

https://www.auburnwa.gov/services/utilities.htm

Hours

M-F, 8am-5pm.

Application process

Call or visit website. Can also visit in person. Residents can apply any time throughout the year for the Utility Discount Program and Utility Rebate Program, but must re-apply every May with the previous year’s household income information. Customers who pay utilities (water, sewer, or stormwater) to the city of Auburn through their landlord or property manager can apply each year in the month of May only.

Eligibility

Residents ages 62 and older, or residents who have a permanent, documented disability. Must be at or below 50% of Area Median Income.

Fee

None.

Agency info

City of Auburn

Provides basic government services for the city of Auburn.