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Utility Programs offered by City of Auburn at Customer Service

1 East Main Street, 2nd Floor, Auburn, WA 98002

City of Auburn's Customer Service Center is located on the 2nd Floor at 1 East Main St in the Annex building just east of city hall, on the other side of Division St. Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.

Eligibility

Residents ages 62 and older, or residents who have a permanent, documented disability. Must be at or below 50% of Area Median Income.

Hours

8am to 5pm from Monday through Friday

Application process

Call or visit website. Can also visit in person. Residents can apply any time throughout the year for the Utility Discount Program and Utility Rebate Program, but must re-apply every May with the previous year’s household income information. Customers who pay utilities (water, sewer, or stormwater) to the city of Auburn through their landlord or property manager can apply each year in the month of May only.  

Fees

None.

Service area

98002 Auburn, WA 98001, Auburn, WA 98092, King, WA

Other Information

Disabilities & Health Conditions

  • General Disabilities
Offers a 50% discount in utility rates to low-income older adults and customers who are permanently disabled.  Discount applies to sewer, solid waste, storm drainage and water.  Low-income older adults and customers who are permanently disabled who pay utilities through a third party such as a landlord or property manager can apply for a utility rebate. Rebate applies to sewer, solid waste, storm drainage and water. Rebate amounts vary.   Residents can visit in person to pay their utility bills at this location.

Data provided by

Washington 211

Providing organization

City of Auburn
Provides basic government services for the city of Auburn.