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Water Bill Emergency Assistance at Seattle Public Utilities

Provides up to $461. 00 towards utility bill or reduction of 50% of unpaid utility bill to qualified low-income residential customers living within the Seattle city limits who face an immediate water service shut-off or whose water has already been shut off.   Single family residences only; does not serve customers living in an apartment or a duplex. Emergency water bill assistance available once every 12 months.

Physical Address

700 5th Avenue, Seattle Municipal Tower, Suite 4900, Seattle, WA 98104

Mailing Address

700 5TH AVE, PO BOX 34018, SEATTLE, WA 98124

Hours

M-F, 7:30am-6pm.

Application process

Call and speak to the Residential Services Team for review of qualifications.

Fee

None.

Required documents

Documents Required:   -  Income verification -  Urgent or shut-off notice

Eligibility

Residential customers living in a single family residence within Seattle city limits who have income at or below 80% of the State Median Income.   Residents living in duplexes, multi-family apartments and commercial properties are not eligible. Account must be in the primary applicant's name. Households that already qualify for low-income energy assistance programs. Water bill assistance is available once every 12 months; income eligible households with children under age 18 may receive two pledges in a 12-month period.

Agency info

Seattle Public Utilities

Contracts with private collection businesses to provide garbage, yard waste and recycling collection. Provides solid waste disposal facilities and operates two transfer stations. Offers recycling, composting, drinking water and water quality information, as well as brochures on environmental topics. Provides financial assistance to eligible customers.