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BFT CONNECT & General Demand Transportation offered by Ben Franklin Transit

7109 West Okanogan Place, Kennewick, WA 99336

Eligibility

Must be traveling within a particular zone/designated stop; call for details.

Hours

BFT CONNECT M-F, 5:45am-10:15pm Sa, 6:45am-10:15pm Su, 7:45am-6:45pm. General Demand M-F, 8am-5pm.

Application process

BFT CONNECT rides can be arranged by calling or by downloading the Via app on your smartphone. First-time users will need to create an account; call to get assistance creating the account over the phone.

Fees

Single fare fees are as follows: Adults - $1.50; Ages 18 and younger - free with Youth Pass; Disabled - $0.75; Seniors over 65 - free with Senior Pass; Transfers - A three-hour transfer is provided with each paid fare.

Service area

Benton, WA Franklin, WA

Other Information

Languages

  • Spanish
BFT CONNECT provides on-demand ride services in six service zones throughout the Tri-Cities. This is not door-to-door transportation; it is a first- and last-mile service which connects riders to major bus stops and transit centers. Depending on your location, pick-up locations may be at the nearest intersection. Rides must start and end in the same zone; please see the link for clarification and zone maps. This is a shared-ride service, so you may ride with additional people along your route, each traveling to different destinations. The six BFT Connect zones are the following:
  • West Pasco
  • East Pasco
  • West Richland & Badger Mountain
  • Central Kennewick & Finley
  • Columbia Center & South Richland
  • Central Richland
Also provides General Demand Service, which consists of pick-up/drop-off transportation at designated stops, within Prosser and Benton City only. Connects riders to the bus line and requires at least one day's notice to reserve a ride.

Data provided by

Washington 211

Providing organization

Ben Franklin Transit
Ben Franklin Transit (BFT) provides public transportation services in Benton and Franklin Counties in southeastern Washington State. BFT serves the cities of Kennewick, Pasco, Richland, West Richland, Benton City, Prosser, and the town of Finley. Services include buses, paratransit, rideshare, and general demand service in Prosser and Benton City.