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Telecommunications Relay Service Complaints offered by DSHS's Office of the Deaf and Hard of Hearing

4450 10th Avenue Southeast, Blake West Building, Lacey, WA 98503

Eligibility

Those who are deaf, hard-of-hearing, late deafened, speech disabled or deaf-blind.

Hours

8am to 5pm from Monday through Friday
(360) 725-3450
Voice·

Main, V/TTY

Application process

Call and report relay complaints.

Fees

None.

Service area

San Juan, WA Snohomish, WA Kittitas, WA King, WA Kitsap, WA Pierce, WA Pend Oreille, WA Clallam, WA Columbia, WA Cowlitz, WA Asotin, WA Clark, WA Mason, WA Walla Walla, WA Skagit, WA Stevens, WA Adams, WA Douglas, WA Jefferson, WA Benton, WA Lincoln, WA Grays Harbor, WA Okanogan, WA Thurston, WA Chelan, WA Garfield, WA Whitman, WA Grant, WA Skamania, WA Island, WA Ferry, WA Yakima, WA Whatcom, WA Spokane, WA Franklin, WA Lewis, WA Klickitat, WA Pacific, WA Wahkiakum, WA

Other Information

Disabilities & Health Conditions

  • Deafness/Hard of Hearing

Languages

  • American Sign Language
Administers a contract with a Washington Telecommunications Relay Service vendor.  Handles relay service complaints.

Data provided by

Washington 211

Providing organization

DSHS Office of the Deaf and Hard of Hearing
Provides free Telecommunication Relay Service. Distributes specialized telecommunications equipment (TTYs, amplified telephones, telebraille, etc.) and signaling alert devices. Regional service centers for the deaf and hard-of-hearing provide free case management and information & referral to community resources.