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Handles billing inquiries and arranges payment plans. Arrangements include budget plan and third party designee. Offers a winter disconnection moratorium and a 60-day medical emergency extension.

Utility bill payment plan for electric bill arrears. Customers accepted into this program pay a maximum monthly amount based on income and, in some cases, electricity use.

Provides Capacity Charge deferral option and payment plans to those that qualify. Also provides a discounted rate to select low-income new construction housing.