Insurance counselors advocate on behalf of Washington State consumers. 
Provides an empowered voice for dispute resolution to ensure fairness for consumers with insurance companies, and are proactive in offering insurance education to communities to allow all citizens to make an informed choice for their insurance needs.

Consumer Advocacy offered at Washington State Office of the Insurance Commissioner

Offers assistance to insurance policy holders with complaints and understanding policies and procedures; investigates complaints.

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.

Insurance Complaints

Consumer education organization provides the public with general information about property casualty insurance. 
Free information is available online for issues such as the following:
-  Automobile insurance 
-  Homeowner insurance 
-  Renters insurance 
-  Life insurance 
-  Insurance Fraud

Information offered at NW Insurance Council

Consumer service center provides the public with general information about property casualty insurance and acts as a liaison between consumers and member insurance companies.

Programs that issue insurance policies to homeowners and renters to protect them from loss of property due to theft, destruction or the inability to meet mortgage obligations. Also included are programs that help people obtain a home insurance policy.

Home Insurance

Organizations that issue insurance policies which indemnify the holder against loss or damage to a motor vehicle caused by fire, windstorm, collision or other insurable hazards, and against legal liability for personal injuries or damage to property resulting from operation of the vehicle. Automobile insurance requirements are established at the state level and vary in terms of the type and level of coverage that may be necessary.

Automobile Insurance

Programs that provide a hotline, website or other mechanisms that the public can use to report, usually anonymously, individuals who have made false statements or otherwise intentionally misrepresented the facts surrounding an injury or loss in order to receive or increase the amount of compensation they will receive based on an insurance policy. Also included are programs that accept reports of fraudulent claims submitted by health care providers, pharmacies, auto repair shops and other parties that are providing services for insured individuals and using their insurance as a means of payment.

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Consumer Advocacy offered at Washington State Office of the Insurance Commissioner

Information offered at NW Insurance Council

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Consumer Advocacy offered at Washington State Office of the Insurance Commissioner

Information offered at NW Insurance Council