Investigates complaints alleging disability discrimination against a state or local government or a public accommodation (private business including, for example, a restaurant, doctor's office, retail store, hotel, etc. ). A complaint can be filed online or by mail. Those unable to write because of their disability and are unable to submit a complaint online, by mail, or facsimile, the Department can scribe the complaint by phone or, for individuals who communicate by American Sign Language, by videophone.

Ensures equal access to certain health and human services, protects the privacy and security of health information and investigates discrimination on the bases of conscience or religious freedom. Civil Rights Complaint Investigates complaints of discrimination based on race, color, national origin, disability, age, sex (including sex stereotyping and gender identity), or religion in programs or activities that HHS directly operates or to which HHS provides federal financial assistance. Also investigates complaints of discrimination based on disability by a state or local government health care or social services agency.   HIPAA Complaint Investigates complaints that a Health Insurance Portability/Accountability Act-covered entity or its business associate violated health information privacy rights. OCR can investigate complaints against covered entities (health plans, health care clearinghouses, or health care providers that conduct certain transactions electronically) and their business associates. Conscience and Religious Freedom Complaint Investigates complaints that a covered entity discriminated on the basis of conscience or religious freedom, coerced someone to violate your conscience or religious beliefs, or burdened someone's free exercise of religion

Helps people understand and receive services of Washington Division of Vocational Rehabilitation, Washington State Department of Services for the Blind, Tribal Vocational Rehabilitation and Centers for Independent Living. Investigates questions and complaints with a client's vocational rehabilitation counselor. Assists clients in appealing decisions made by a counselor if negotiation fails. Teaches clients about their rights and protection under the law, such as the Americans with Disabilities Act. Also provides information and referral to additional resources.

Investigates grievance reports from people who believe they have been denied access to King County facilities, programs or services due to disability. Provides training and technical assistance to King County government in evaluating programs and services to help ensure accessibility to members of the public who have disabilities.  Only provides assistance for access issues for facilities owned and operated directly by King County.

Provides information on city of Shoreline services.   Answers questions, solves problems and follows up on citizen concerns.   Responds to requests for service regarding roadways, traffic, sidewalks, drainage, vegetation, parks, facilities and code violations.   Enforces the Americans with Disabilities Act through ensuring that individuals with disabilities are not excluded from services, programs and activities that are inaccessible.   The phone line is monitored by staff prepared to respond to emergencies 24 hours daily.

Enforces federal laws prohibiting employment discrimination. These laws protect against employment discrimination when it involves: -  Unfair treatment - Unequal pay for equal work -  Harassment by managers, co-workers, or others in the workplace -  Denial of a reasonable workplace accommodation needed because of religious beliefs or disability -  Retaliation because of a complaint about job discrimination, or assisted with a job discrimination investigation or lawsuit   Also enforces the Americans with Disabilities Act (ADA) which prohibits private employers and state and local governments from discriminating against qualified individuals with disabilities in employment, including hiring, promotions and firing.   Resolves complaints through conciliation or litigation where probable cause exists to believe that discrimination occurred.   Cannot process complaints of discrimination based on: -  Marital status -  Political ideology -  Parental status Many states and local jurisdictions have their own anti-discrimination laws, and agencies responsible for enforcing those laws (Fair Employment Practices Agencies, or FEPAs). If you file a charge with a FEPA, it will automatically be "dual-filed" with EEOC if federal laws apply. You do not need to file with both agencies.