Designs and administers the maintenance and construction of public utilities; such as water, storm sewer and sanitary sewer. Public streets within the City are also designed and constructed through the department and approximately 95 miles are maintained with such operations as repair, cleaning and snow plowing. In addition, the department does long range planning in regard to traffic and capacity issues for the city streets.

Utilities: Provides a consumer help line, online chat, and website for questions, comments or complaints for privately owned utilities serving the public.   Utilities include land line telephones, power, water, solid waste and natural gas suppliers, but not internet service. Regulates Puget Sound Energy, Avista, Pacific Power, Northwest Natural Gas and Cascade Natural Gas.   Can assist with billing disputes, service issues, disconnect notices, deposit requirements, and provide contact information for financial assistance agencies. May be able to help customers restore service by negotiating a payment plan with the utility company.   Moving Companies: Regulates in-state residential movers.   Provides a list of licensed movers, and can confirm whether a mover has a permit.   A mover with a UTC permit must comply with state safety, insurance and service standards.   They must perform their services at reasonable rates and within a reasonable time.   They are required to provide a free written estimate of the probable cost of the move, make an inventory list of property and assume some level of liability for loss or damage to belongings during a move.   Also regulates private ferries and radioactive waste disposal.

Operates, plans, and constructs city water, sewer, storm, streets and traffic, transportation systems, and parks and recreation in the city of Othello.

Manages utility billing, fire inspection billing, bus passes, and business improvement invoicing.