Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services for the client. Also assists with information and resources. Types of problems include:
-  Money/Benefits
-  Housing
-  Employment
-  Health care
-  Consumer
-  Relationships
-  Bureaucracy

Cannot give legal advice or direct cash assistance and cannot promise a particular outcome.

Crisis Resolution offered by Help Now! Advocacy

Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services. Helps with the following issues, money/benefits, housing, employment, health care and more. Cannot give legal advice or direct cash assistance.

Mediation centers in local neighborhoods that help to resolve problems between residents that relate to issues such as noise, the behavior of pets and children, visual eyesores (e.g., trash, unkempt lawns, offensive signs) and property boundary disputes. When disputes between neighbors over nuisance related items can be resolved through alternative methods such as mediation, the local government does not have to become involved with a formal complaint investigation and remediation process.

Neighborhood Dispute Resolution Services

Programs that provide assistance for prospective or current public financial assistance recipients who are having difficulty understanding and/or obtaining the full benefits to which they are entitled by law under various income support entitlement programs. The programs may help people understand the eligibility criteria for benefits, how much they can work without affecting their benefits (for some programs), the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with public assistance benefits staff; and/or represent them in administrative hearings or judicial litigation. Included are welfare rights organizations that offer a range of advocacy services as well as legal aid programs that offer more formalized legal assistance. Entitlement programs include (but are not limited to) General Relief (GR), Temporary Assistance to Needy Families (TANF), Food Stamps/SNAP, Medicaid, Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).

Welfare Rights Assistance

Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.

Individual Advocacy

Programs that help people navigate through the maze of doctors' offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations and other components of the health care system with the objective of supporting timely delivery of quality care and ensuring that patients, survivors and families are satisfied with their encounters with the health care system. Personal health care advocates are trained health care workers, often nurses, or volunteers familiar with the health care system who work independently of any health care institution. They help patients identify specialists, coordinate appointments with providers to assure timely delivery of diagnostic and treatment services, provide "cheat sheets" of questions, and lay out the choices patients have in plain English. They may also ensure that appropriate medical records are available at scheduled appointments, accompany patients to medical appointments, arrange language translation or interpretation services, facilitate financial support and help with paperwork, negotiate insurance claims, arrange transportation and/or child/elder care, provide access to clinical trials and facilitate linkages to follow-up services.  Some programs contract with employers to serve as personal advocates for employees who are ill. Others work exclusively with individuals who have specific illnesses, e.g., cancer.

Personal Health Care Advocate Services

Programs that engage in a form of advocacy that focuses on marshaling public and legislative support for a particular social or political goal.

Issue Advocacy

Programs that help tenants and landlords resolve disputes regarding security and other rental deposits, unsanitary conditions, failure to make repairs, privacy, notice requirements, excessive rent increases, nonpayment of rent, neglect or damage to property, overcrowding or other grievances.

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Crisis Resolution offered by Help Now! Advocacy

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Days Of The Week

Crisis Resolution offered by Help Now! Advocacy