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Helps people with Medicare quickly resolve a complaint or concern about medical care or services. Can directly contact a practitioner, healthcare provider, or facility on behalf of the patient.

Assists individuals, their families, and caregivers through their cancer journey, from diagnosis to survivorship. Services include gas cards to get to treatment, nutritional supplement drinks, and wigs for those losing hair due to treatment.

Offers assistance to patients with specific issues they are facing with their insurer, employer and/or creditor regarding insurance, job retention and/or debt crisis matters relative to their diagnosis.

Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services. Helps with the following issues: money/benefits, housing, employment, health care and more. Cannot give legal advice or direct cash assistance.

Provides a wide range of services for youth 12-24 years of age. Services focus on housing support, mental health support, education, healthcare, parenting, criminal/legal support, and advocacy.

Provides the opportunity to connect with outreach workers from community health agencies.

Accredited, trained volunteers serve heart patients and their families, with the support of Confluence Health, by listening, sharing, their experience, and empathizing with their anxieties and concerns.