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Offers specialized information and referral services, resource navigation assistance, and online support groups. Provides limited financial assistance to people with mesothelioma. Also assists veterans get VA Disability Compensation for asbestos-related illnesses.

Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services for the client. Also assists with information and resources. Types of problems include: - Money/Benefits - Housing - Employment - Health care - Consumer - Relationships - Bureaucracy Cannot give legal advice or direct cash assistance and cannot promise a particular outcome.

Provides individuals to connect with representatives from community health plan agencies for enrollment services, coverage inquiries, and ordering replacement medical ID cards. Healthcare representatives are on-site at varying days and times. Please refer to the monthly Carnegie Resource Center calendar for provider times or call for additional information.

Helps people with Medicare quickly resolve a complaint or concern about medical care or services. Directly contacts a practitioner, healthcare provider, or facility on behalf of the patient. Resolves complaints that are not right for a medical record review. Takes care of a complaint faster Examples of Immediate Advocacy: - The hospital staff will not answer your questions. - Your doctor ordered a wheelchair, but you have not gotten it yet. - You need to refill my prescription but can’t get an appointment to see your doctor.

Offers assistance to patients with specific issues they are facing with their insurer, employer and/or creditor regarding insurance, job retention and/or debt crisis matters relative to their diagnosis of life threatening or debilitating diseases.   Professional case managers and attorneys specialize in mediation, negotiation, and arbitration to advocate on behalf of patients experiencing issues with access to care, job retention and debt crisis due to their illness.

Provides a wide range of services for youth 12-24 years of age. Services focus on housing support, mental health, education, parent support, healthcare, criminal/legal support, and advocacy services. - Advocates can help access services based on unique situation & need, such as transportation, phone cards, obtaining a State ID, food banks, DSHS benefit applications, and job search. - Housing support may include housing search, referral to a shelter, temporary housing, or rapid/immediate housing, depending on the client's circumstances. - Refers to Okanogan Behavioral Healthcare or online counseling for mental health support. - Connects clients to criminal/legal support and services, such as defense attorneys, Northwest Immigrant Rights Project, or Northwest Justice Project. - Parenting support includes baby items, free books, referrals to child services, and more. - Bilingual tutoring is available on site.

Accredited, trained volunteers serve heart patients and their families, with the support of Confluence Health, by listening, sharing their experience, and empathizing with their anxieties and concerns. Visits are usually made while the patient is in the hospital, but visitors are also willing to talk to patients and family members by phone or at other locations. Also provides a packet with educational information provided by mended hearts (written material is available in Spanish). "Heart Beat" newsletter is available to anyone interested.