Provides support services for veterans and their families in the Adams, Chelan, Douglas, Grant, Kittitas, and Okanogan Counties. Services include rapid rehousing; homelessness prevention; and support in obtaining benefits, such as counseling, employment and training, educational assistance, and health care services.

Supportive Services for Veteran Families offered at HopeSource in Moses Lake

Provides support services for veterans and their families with obtaining documentation of veteran status; eviction prevention; finding housing; security benefits; navigating healthcare; and emergency services, such as gas or motel vouchers, license renewals, and prescription expenses.

Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.

Individual Advocacy

Programs that provide money or vouchers to purchase gasoline, most frequently for individuals who need their automobile for necessary local or out-of-town travel but cannot afford to run their vehicle without assistance, but occasionally for people driving through the local area who have become stranded.

Gas Money

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Case/Care Management

Programs that pay for or provide soap, shampoo, toothbrushes, toothpaste, mouthwash, combs, brushes, cotton swabs, deodorant, facial tissue, toilet paper and other personal hygiene/grooming supplies for homeless people and other individuals who need them.

Personal/Grooming Supplies

Programs that provide cash grants or loans for people who are in the process of acquiring rental housing and who can handle the monthly rental payments, but who do not have the assets to pay the first month's rent, in some cases, the last month's rent, and any security deposits required to move in.

Rental Deposit Assistance

Programs that provide financial assistance to purchase necessary prescription drugs for people who would be in an emergency situation without assistance. Also included are programs that reimburse individuals for their prescription expenses, usually on an annual basis. Prescription expense assistance programs may have age, income, disability, need or other eligibility requirements.

Prescription Expense Assistance

Programs administered by the U.S. Department of Veterans Affairs that provide monthly payments to veterans who are disabled and were discharged under other than dishonorable conditions, their dependent children, surviving spouses and parents. Included are compensation benefits for veterans with service-connected disabilities; and pension benefits for veterans with limited incomes who are age 65 or older or are permanently and totally disabled as a result of a condition not related to military service. Veterans who are more seriously disabled may qualify for Aid and Attendance or Housebound benefits which are paid in addition to the basic compensation or pension rate. A veteran cannot receive both Aid and Attendance and Housebound benefits at the same time.

Veteran Compensation and Pension Benefits

Programs that assign a staff member to assist people who are looking for housing to survey the available residences and to choose and obtain the most suitable option.

Housing Search Assistance

A post-separation insurance program administered by the U.S. Department of Veteran Affairs that allows service members to convert their Servicemembers' Group Life Insurance (SGLI) coverage to renewable term insurance, Veterans' Group Life Insurance (VGLI). Members with full-time SGLI coverage are eligible for VGLI upon release from service and have one year and 120 days from the time of discharge to file their application. VGLI coverage is issued in multiples of $10,000 up to a maximum of $400,000. However, a service member's VGLI coverage amount cannot exceed the amount of SGLI they had in force at the time of separation from service. VGLI premiums are based upon the separating member's age. VA also manages life insurance programs for veterans of World War I, World War II and the Korean Conflict and for service disabled veterans of the Vietnam Conflict; and provides mortgage protection life insurance under a group policy for those disabled veterans who are given a VA grant to secure specially adapted housing.

Veteran Life Insurance

Programs that provide financial assistance to help people pay fees associated with obtaining a driver license or replacing driver license that has been lost or stolen in situations where they cannot otherwise afford one.

Driver License Fee Payment Assistance

Programs that provide assistance for veterans who are having difficulty understanding, accessing, and/or are unaware of the full benefits and services to which they are entitled by law based on service to their country. The programs may help veterans understand the eligibility criteria for benefits and services, the benefits and services provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits and services application forms; negotiate on their behalf with U.S. Department of Veterans Affairs staff; and/or represent them in administrative processes or judicial litigation. Included are Veteran Services Officers (VSOs) who are trained and accredited by the Veteran's Administration (VA) and can be found in offices specific to each state, the county courthouse, the local VA office and local veteran's rights organizations; as well as legal aid programs that offer more formalized legal assistance.

Veteran Benefits Assistance

Programs administered by the Department of Defense (DoD) Health Affairs Office or the U.S. Department of Veterans Affairs that provide health benefits coverage for eligible military personnel, eligible veterans and eligible dependents.

Veteran/Military Health Insurance

Programs that make rental payments for people who are at risk of eviction without assistance. Also included are rent supplement programs that provide assistance with ongoing monthly rental costs. Rent payment assistance programs may have age, income, disability, need or other eligibility requirements.

Rent Payment Assistance

Provides assistance in applying for all types of veteran benefits including pension, disability, burial, and survivor benefits for family members.

Veterans Service Center offered at Washington Veterans Home - Building 10

Provides assistance to veterans and family members who want to file for Federal VA Benefits.

Programs that provide emotional support, information and guidance for veterans who have emotional problems including post traumatic stress disorder relating to experiences in the service, or who are having other difficulties adjusting to their civilian status.

Veteran Reintegration Counseling

A program administered by the U.S. Department of Veterans Affairs that provides special payments for the eligible survivors of deceased veterans whose wartime or peacetime service meets specific criteria for service-connected death compensation or non-service-connected death pensions. Eligible survivors (dependent children, surviving spouses and parents) who are seriously disabled may also qualify for Aid and Attendance or Housebound benefits which are paid in addition to the basic benefit.

Veteran Survivors Benefits

Programs administered by the U.S. Department of Veterans Affairs or other organizations that provide educational financial assistance for veterans and service personnel and their eligible dependents. Veterans and service personnel who served on active duty between January 31, 1955 and January 1, 1977 for specified periods of time are eligible for a variety of education benefits under the GI Bill including a stipend for tuition assistance at approved educational institutions. Veterans and service personnel who entered active duty after January 1, 1977 may participate in a voluntary contributory plan in which the individual's savings for a future education are administered and augmented by the government. Partial educational assistance is also available to the survivors of deceased or disabled veterans whose death or permanent and total disability was service-connected; and to the spouses and children of servicemen and women who have been listed for more than 90 days as missing in action, captured in the line of duty or forcibly detained by a foreign power.

Veteran Education Benefits

A program of the U.S. Department of Veteran Affairs that provides a variety of burial benefits for eligible deceased veterans of peacetime or wartime service who have been discharged under conditions other than dishonorable and, in the case of some benefits, for their dependents.  Included are burial in a national cemetery (opening and closing the grave, headstones and markers and perpetual care); headstones and markers for graves of veterans that are located anywhere in the world as well as niche markers for urns; headstones or markers for memorial plots in situations where the veteran's remains are not available for burial; Presidential Memorial Certificates; and burial flags which drape the veteran's coffin and are given to the next of kin or close associate following the funeral.  Burial and funeral allowances are also available to certain veterans under specified conditions.

Veteran Burial Benefits

Offers VA Disability and Pension application preparation, VA Burial benefits assistance, VA Health Care applications and assistance, and Chelan County Veterans Assistance Fund applications, along with all other issues related to Veterans and their families.

Veterans Service Office offered at Chelan County Veteran's Services Office

Offers disability compensation claim paperwork assistance, VA paperwork requesting, preparation and presentation of VA claims, VA health care referral, and assists with application to the Veteran's Assistance Fund.

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Specialized Information and Referral

Programs that are staffed by lawyers who appear on behalf of their clients in criminal, civil and/or administrative actions and proceedings in addition to offering legal advice and guidance.

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Supportive Services for Veteran Families offered at HopeSource in Moses Lake

Veterans Service Center offered at Washington Veterans Home - Building 10

Veterans Service Office offered at Chelan County Veteran's Services Office