Operates an extensive tree-trimming program to enhance reliability throughout the county by keeping trees and branches a safe distance from overhead electric lines. Also responds to requests from customers about trees that present a danger to the power system.

Assists customers start, transfer, or stop electric service. Provides updates and reporting options for power and streetlight outages. Crews are sent promptly to restore power.

Provides recorded information about current power outages, and the opportunity to report power outages.

Provides residential and commercial electric and water services. Also offers rebates on qualifying insulation, windows, ductless heat pumps, and lighting. Funds for these programs are limited and are offered on a first-come, first-serve basis.

Manages the operation, maintenance, and development of water and wastewater systems owned by Yakima County in unincorporated areas of the County: Grandview, Harrah, Mabton, Toppenish, Sunnyside, Union Gap, Wapato, and Zillah.

Provides water service, tests water quality, provides information on water treatment units and cross connection control/backflow protection devices, assists in detecting and identifying leaks in your water system, and provides tips to manage high- and low-pressure water problems.

Provides natural gas service. Offers flexible monthly payment plans, assistance options for customers with past-due accounts, and home improvements. Also responds to reports of natural gas leaks. Website lists agencies that may offer financial assistance to low-income customers.

Customer service line for Avista Utilities.

Operates a power outage hotline for customers to leave outage information and receive a recording of known outages.