Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services for the client. Also assists with information and resources. Types of problems include: - Money/Benefits - Housing - Employment - Health care - Consumer - Relationships - Bureaucracy Cannot give legal advice or direct cash assistance and cannot promise a particular outcome.

Designs and facilitates small and large group processes. This customized support helps to ensure all group members can participate fully in a safe and productive environment, while at the same time helping the group achieve its designated vision and goals. Groups and organizations use our facilitation services to guide meetings in which emotions may run high or important decisions need to be made. We have provided facilitation services for organizational boards, work departments, extended families, individuals in shared living environments, community meetings, and more.

Provides mediation services to the courts in Benton and Franklin counties, and for those who choose to resolve their disputes in a non-adversarial and neutral environment. Services are much more affordable and less stressful than litigation. Mediate landlord/tenant disputes, neighbor disputes, family disagreements, divorce issues, parenting plans, domestic property divisions, employer/employee disputes, consumer/merchant disputes, co-worker disputes, citizen/governmental agency disputes, inter-agency disputes, and construction disputes.

Provides mediation services, a tenant-landlord resolution program, and facilitation for those who choose to resolve their disputes in a non-adversarial and neutral environment. Mediation is a voluntary process that provides an opportunity and an environment for mutually and efficiently resolving conflicts in a private, safe, and positive environment. With the help of certified skilled mediators, parties share their views and have the opportunity to address important issues in a cooperative constructive way. Resolutions are created together and accepted by both parties that reflect the individual values and needs of both.