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Provides replacement EBT cards. Clients with a lost or damaged card should call or visit a DSHS office to request that a replacement be mailed to their address. May receive a replacement in the office in limited situations, including if the client has no address.

Allows EBT cardholders to monitor their benefits online via a secure, DSHS-approved website or mobile app. Cardholders can view balances, review transactions, change their PIN, freeze/unfreeze or replace their card.