Contracts with JP Morgan to provide EBT card services. 
If clients lose or damage their card, they need to call to request that a replacement be mailed, or they can visit in person at a CSO to request that a replacement card be mailed to their address. 
The vendor turnaround time is one to two business days.

EBT Card Services offered by DSHS Community Services Administrative Office

Provides EBT card services including replacement cards.

Programs that provide information for EBT Card clients that enables them to report lost or stolen electronic benefit transfer (EBT) cards, obtain replacement cards, identify locations in their area where they can withdraw cash benefits, check their account balance, view their transaction history and/or determine the status of a claim. EBT cards are used in all states for Food Stamps (SNAP) issuance, and in some cases for other programs such as the USDA's Special Supplemental Food Program for Women, Infants and Children (WIC) and the Temporary Assistance to Needy Families (TANF) program, the Federal block-grant program operated by the Department of Health and Human Services to provide cash assistance to needy families. The cards allow public assistance recipients to collect cash and Food Stamp benefits at automated teller machines (ATMs) or point of sale (POS) equipment that is located in grocery stores, banks and other commercial locations.

EBT Card Services

Statewide service to report lost or stolen EBT cards or to find out the balance remaining on the debit card.

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EBT Card Services offered by DSHS Community Services Administrative Office

EBT Card Services offered by Washington State Department of Social and Health Services