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Provides answers to questions about disease outbreaks affecting areas of the U. S. , including information about COVID-19. Provides information on disasters as well as emergency preparedness.

Connects those experiencing traumatic brain injuries (and their support networks and communities) to the services and resources they need. Includes information about government benefits, medical needs, support groups, as well as employment and education supports.

Provides a referral to an ophthalmologist (medical eye doctor) for a medical eye exam to eligible adults nationwide at no out of pocket costs for the doctor fees. Promotes annual, dilated eye exams. People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of care at no out-of-pocket cost for any disease diagnosed during the initial exam.

Renton RFA partners with Puget Sound RFA to offer the Fire Department Community Assistance, Referrals and Education Services (FD CARES) program, a fire agency-based community injury and illness prevention program. FD CARES has been developed so that fire departments may assist community members with issues before an issue becomes an emergency. The program works to improve the quality of health throughout our community and provide for a longer healthier independent lifestyle. Do you or a loved one have a situation that may cause injury or illness that you are finding difficult to solve on your own? Are you finding that you have nowhere else to turn? We may be able to help! There may be services and resources available to help you. The FD CARES program can assist you in navigating the social service network and advocate on your behalf with insurance providers and other health care professionals.

Offers a 24-hour nurse hotline provided by Community Health Plan of Washington to answers health related questions, help determine what kind of care is needed, and can set up a doctor's appointment after hours.

Provides information regarding HIV/STD transmission, referral to services, HIV antibody counseling and testing (anonymous and confidential), individual and group support for HIV positive individuals, educational presentations to high risk populations.  

Primary Care Medical Clinic serving low income patients and uninsured individuals as well as insured, specializing in prevention health, maternity, and management of chronic disease. Services can include: - family medicine, - obstetrics, - internal medicine, - adolescent care, - acute care, - geriatrics, - physical exams, - family planning, - in-house laboratory services. Health Education can include individual and group education programs that cover: - diabetes and asthma self-management education; - high blood pressure; - cholesterol; - smoking cessation; - basic weight management; - HIV pre- and post-test counseling; - Sexually Transmitted Infections information and more. Also offers a Nurse Advice Line available 24 hours daily.

Provides information and answers questions concerning treatment/ resources for cancer patients.

Molina Healthcare provides support services for individuals enrolled in Apple Health (Medicaid) managed care plans. Services include: · Locating in-network health care providers and pharmacies · Changing primary care providers (PCP) within the Molina network · Understanding covered services and prescription benefits · Managing chronic conditions through care coordination, case management, and educational resources · Help members file a grievance or an appeal if they are unhappy with a service or decision. · Replacing lost or stolen insurance cards

Provides current information on women's health issues both over the phone and on a website. Offers publications on various health topics such as pregnancy, breastfeeding, body image, HIV/AIDS, menopause, quitting smoking and violence against women. Information is available for special populations: minority women, women with disabilities, girls, and men. Referrals can be made to appropriate national health organizations.

Operates a confidential 24-hour hotline for information on poisoning, medication overdose as well as illicit drug exposure.  Aids in diagnosis and emergency treatment and is available to the general public, physicians and emergency departments.  The toll-free number will automatically route caller to the nearest poison control center in the United States.  All calls are confidential and are not reported to law enforcement. EMERGENCY INFORMATION: If you need an assessment of a potential medication overdose, get the following information: -  Exact name of medication from label (prescription or over-the-counter), if possible, or a description of the drug taken if name is unknown -  The amount of the drug taken (i.e. , milligrams per pill and total number of pills taken) -  When the drug was taken -  Whether alcohol was taken or not; if so, how much and when - Approximate age, weight and height of patient -  Time of last meal eaten -  Approximate tolerance (i.e., has patient been taking same medication for years or only a week)  Predicts the most likely consequences and recommend the best emergency treatment for children and adults. Can also provide general information regarding the effects of various recreational drugs (amphetamines, hallucinogens, etc. ) to the public or members of the "drug culture. " It is recommended that people call the center prior to calling their physician or an emergency room as time is an important factor.  If a parent suspects a child has ingested a potentially poisonous substance, they can call the center and find out the toxicity of the product and the best immediate treatment to counteract it.  This center will notify the emergency room so they are prepared when the patient arrives.  The center has access to other specialized information sources for certain types of poisoning such as plants and insecticides. Assessment or information is available on workplace exposure, hazardous materials and environmental concerns.

Provides information, education and support regarding Alzheimer's disease and related dementias to callers.   Referrals and connections are made to social, legal and health care resources. Offers general information about legal, financial and care decisions, as well as treatment options. Care Consultation available to provide guidance and assist in identifying action steps.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Coordinated Care network or Ambetter from Coordinated Care. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Maintains and provides resources, supportive service connections, and information and literature about lupus. Maintains a directory of doctors in Washington and Oregon that specialize in treating lupus. Facilitates a virtual support group of people with lupus in Seattle and an in-person support group for people with lupus in Tacoma. Support group participants share experiences, give support, and receive information and resources. Hosts an annual in-person educational event known as the “Lupus & You Empowerment Conference”

Consulting nurse will answer questions from Swedish Medical Center (SMC) potential patients, patients and the general public about health concerns.

Member Services Line - Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. - Helps members change to a different primary care doctor within the Wellpoint network. - Explains what services are covered under a member's plan. - Lists what prescriptions are covered under a member's plan.   - Offers information about disease management support and education services. - Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   - Replaces a lost or stolen ID card.    Nurses Line   - Answers health-related questions. - Can help reach a doctor after-hours or set up an urgent care appointment.

Provides confidential information to help people navigate the health system. Offers basic information on a wide range of health topics and makes referrals to local health care services.

Operates a helpline that provides one-on-one information about cancer prevention, screening, treatment, supportive care, genetics and clinical trials in easy-to-understand language by trained information specialists. Also operates an online chat service where users can receive information via the website.

Provides information about exercise classes for people with Parkinson disease as well as educational classes on managing Parkinson disease and classes for caregivers. Most classes are virtual.

Offers specialized information and referral services, resource navigation assistance, and online support groups. Provides limited financial assistance to people with mesothelioma. Also assists veterans get VA Disability Compensation for asbestos-related illnesses.

Information Specialists assist patients and their families through treatment for blood-related cancers. Information Specialists are Master's-level oncology social workers, nurses, and health educators that offer the following services: - Provide information about treatment options; - Search for clinical trials and help you develop a list of questions to ask your doctor about participating in a clinical trial; - Help you communicate with members of your health care team; - Provide educational materials; - Connect you to national resources and connect you with a staff member at your chapter to guide you to local programs and resources.

The Health Information Library offers free information on virtually any health care topic. Over 1,100 categories of health information may be accessed 24 hours a day online.

Helpline offers arthritis prevention and control information as well as referrals to physicians. Provides public and professional arthritis education programs and materials.   Minimal collection of materials in Spanish.

Triages urgent and emergent health situations by providing telephone access to professionally trained staff to assess the caller's need for emergency medical care. Refers callers to a covering physician or licensed or certified independent practitioner, or to locations such as emergency rooms or urgent care facilities for further assessment or immediate care if needed. Also offers translation services for patients with limited English proficiency.

Recorded Disease Hotline provides information to the public about specific diseases that are currently affecting the Northwest, as well as general communicable disease information.   Hotline also provides information about immunizations.