Provides answers to questions about disease outbreaks affecting areas of the U. S. , including information about COVID-19. Provides information on disasters as well as emergency preparedness.

Connects those experiencing traumatic brain injuries (and their support networks and communities) to the services and resources they need. Includes information about government benefits, medical needs, support groups, as well as employment and education supports.

Provides information, education and support regarding Alzheimer's disease and related dementias to callers.   Referrals and connections are made to social, legal and health care resources. Offers general information about legal, financial and care decisions, as well as treatment options. Care Consultation available to provide guidance and assist in identifying action steps.

Provides information about blood cancers and related disorders. Offers referral to non-medical sources of help in the community.

Helpline offers arthritis prevention and control information as well as referrals to physicians. Provides public and professional arthritis education programs and materials.   Minimal collection of materials in Spanish.

Consulting nurse will answer questions from Swedish Medical Center (SMC) potential patients, patients and the general public about health concerns.

Renton RFA partners with Puget Sound RFA to offer the Fire Department Community Assistance, Referrals and Education Services (FD CARES) program, a fire agency-based community injury and illness prevention program. FD CARES has been developed so that fire departments may assist community members with issues before an issue becomes an emergency. The program works to improve the quality of health throughout our community and provide for a longer healthier independent lifestyle. Do you or a loved one have a situation that may cause injury or illness that you are finding difficult to solve on your own? Are you finding that you have nowhere else to turn? We may be able to help! There may be services and resources available to help you. The FD CARES program can assist you in navigating the social service network and advocate on your behalf with insurance providers and other health care professionals.

Molina Healthcare provides support services for individuals enrolled in Apple Health (Medicaid) managed care plans. Services include: · Locating in-network health care providers and pharmacies · Changing primary care providers (PCP) within the Molina network · Understanding covered services and prescription benefits · Managing chronic conditions through care coordination, case management, and educational resources · Help members file a grievance or an appeal if they are unhappy with a service or decision. · Replacing lost or stolen insurance cards

The National Health Information Center (NHIC) is a health information referral service. NHIC links consumers and health professionals who have health questions to organizations best able to provide reliable health information. NHIC maintains a comprehensive online directory of health-related organizations that can provide health information. They include Federal and State government agencies, voluntary and professional associations, and universities.

Provides support services for people with Parkinson's and others affected by the disease. Support includes: - Care consultations for resource navigation and support options - HOPE Kits for individuals and families newly or recently diagnosed - Dance classes - Support group listings and leader training - Online programs (Mindfulness, yoga) - Educational conferences and Community Resource Days - Outreach to general neurologists and Movement Disorders Specialists

Operates a helpline that provides one-on-one information about cancer prevention, screening, treatment, supportive care, genetics and clinical trials in easy-to-understand language by trained information specialists. Also operates an online chat service where users can receive information via the website.

Information Specialists assist patients and their families through treatment for blood-related cancers. Information Specialists are Master's-level oncology social workers, nurses, and health educators that offer the following services: - Provide information about treatment options; - Search for clinical trials and help you develop a list of questions to ask your doctor about participating in a clinical trial; - Help you communicate with members of your health care team; - Provide educational materials; - Connect you to national resources and connect you with a staff member at your chapter to guide you to local programs and resources.

Primary Care Medical Clinic serving low income patients and uninsured individuals as well as insured, specializing in prevention health, maternity, and management of chronic disease. Services can include: - family medicine, - obstetrics, - internal medicine, - adolescent care, - acute care, - geriatrics, - physical exams, - family planning, - in-house laboratory services. Health Education can include individual and group education programs that cover: - diabetes and asthma self-management education; - high blood pressure; - cholesterol; - smoking cessation; - basic weight management; - HIV pre- and post-test counseling; - Sexually Transmitted Infections information and more. Also offers a Nurse Advice Line available 24 hours daily.

Member Services Line - Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. - Helps members change to a different primary care doctor within the Wellpoint network. - Explains what services are covered under a member's plan. - Lists what prescriptions are covered under a member's plan.   - Offers information about disease management support and education services. - Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   - Replaces a lost or stolen ID card.    Nurses Line   - Answers health-related questions. - Can help reach a doctor after-hours or set up an urgent care appointment.

Public Health Nurse available to answer health questions via phone. Health questions can be asked by calling the Health Department directly and requesting to speak to a Public Health Nurse.

Provides City of Spokane residents with a variety of options for quickly reaching the appropriate level of medical care when calling 911. Based on the description of your symptoms, you may be transferred to a Nurse Navigator who will work with you to determine an appropriate path for treatment and assist in coordinating that care.

Provides a comprehensive assessment of individuals facing multiple challenges and assists in coordinating social, economic and community resources related to their health status, emotional well-being or financial situation, including helping them navigate: - Social Security benefits - Health insurance - Legal situations - Employment situations - Peer led emotional support groups(including for caregivers) Referrals to community resources such as: - Healthcare providers - Mental health counselors - Durable medical equipment suppliers - Independent living services - Home care - Financial resources Provides educational programs about MS in collaboration with healthcare professionals with expertise in MS. Healthcare provider outreach. Supports research for the cause, cure and treatment of MS. Provides information on a variety of MS related topics. Webinars are available on Facebook, and the Society's You Tube Channel. Provides information by phone, e-mail and chat regarding any multiple sclerosis-related topic. Answers questions about MS, current research and treatments, neurological referrals, community resource referrals, Social Security disability benefits, in-home care and more.

Provides education, coaching and counseling on a range of lung health and disease topics, and connects residents to local and online education, support groups, healthcare centers, providers, and medical equipment resources based on individual needs. Line is staffed by registered nurses, respiratory therapists, and tobacco treatment specialists. Provides information on a variety of lung health topics, including: respiratory diseases, smoking cessation, respiratory therapy and pulmonary testing, lung health medication, and air pollution.

Helps individuals with MS, and the people close to them, adjust to life with this disease.   Helpline specialists may recommend resources that would be of help to the caller, and assists with the application process.   The MSAA Equipment Distribution Program offers clients a selection of products designed to improve their safety, dignity, mobility, and independence.   Provides these products at no charge for eligible individuals and ships directly to the client.  

Provides a phone line to consult with a Sickle Cell hematologist regarding patient care.

Recorded Disease Hotline provides information to the public about specific diseases that are currently affecting the Northwest, as well as general communicable disease information.   Hotline also provides information about immunizations.

Provides information and answers questions concerning treatment/ resources for cancer patients.

Provides information about exercise classes for people with Parkinson disease as well as educational classes on managing Parkinson disease and classes for caregivers. Most classes are virtual.

Maintains and provides resources, supportive service connections, and information and literature about lupus. Maintains a directory of doctors in Washington and Oregon that specialize in treating lupus. Facilitates a virtual support group of people with lupus in Seattle and an in-person support group for people with lupus in Tacoma. Support group participants share experiences, give support, and receive information and resources. Hosts an annual in-person educational event known as the “Lupus & You Empowerment Conference”

The Health Information Library offers free information on virtually any health care topic. Over 1,100 categories of health information may be accessed 24 hours a day online.