211 is a national locally operated telephone number that, where available, connects people with important community services and volunteer opportunities. Website helps individuals locate 211 call centers and other information & referral lines across the country. Site is managed by Alliance of Information & Referral Systems.

Investigates workplace complaints related to the following issues: - Wages, including minimum wage rules, overtime and tips - Workplace policies such as breaks, termination, personnel records and non-compete agreements - Leave policies such as sick leave, vacation leave and bereavement leave. - Safety complaints - Workplace discrimination if it relates to safety and health Enforces Washington state labor laws. It is against the law for a business to fire or otherwise retaliate against a worker for filing a complaint about a possible violation of their workplace rights. Interpreter services are available upon request with one day notice.

Provides Spokane, Stevens, Ferry and Pend Oreille Counties with comprehensive information and referral services.

Maintains a webpage with the Department of Health's COVID-19 educational materials available including information about testing, vaccinations and masking.

Women’s Hearth is a drop-in day center in downtown Spokane–a safe space for women who have experienced poverty, trauma and/or homelessness to find a “hearth” of welcome, respect, and community. Women’s Hearth provides activities, classes, social service referrals and housing-search case management in a compassionate and supportive environment 5 days a week. Participants also have access to phones, computers, internet, healthy food, hygiene supplies, and showers.

Offers year-round enriching experiences to meet the unique needs and interests of girls. In partnership with committed adults, girls develop qualities such as strong values, social conscience, and conviction about their own potential and self-worth. Programs include career exploration, creative arts, science and technology, travel, environmental education and leadership development.

Provides food assistance through local neighborhood chapters via food pantries or through a gift card at grocery store.   Not all areas of King County are served by a chapter, and not all existing neighborhood chapters provide help with food.

Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.   Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.

Manages state assistance programs that help participants pay for attendant care and non-care related assistance services designed to help older adults and people with disabilities remain independent.   Assistance may be provided in any of three settings:   -  Participant's home   -  Assisted living facility -  Adult family home   Community First Choice -  Provides attendant care and non-care related assistance services to older adults who would otherwise require nursing home placement    -  Program participants can choose from whom they receive care services, including hiring family members as care providers     Community Options Program Entry System (COPES) -  Generally provided to clients who are also enrolled in Community First Choice   Medicaid Personal Care -  Provides personal care services for clients who do not require nursing-home-level care   Program of All-Inclusive Care for the Elderly (PACE) -  Offers all services through one provider.   -  PACE can be funded either through Medicaid, Medicare or private-pay.     New Freedom -  Participants manage their own service plan and budget and take primary responsibility for obtaining services.   Medicaid Transformation Demonstration Medicaid Alternative Care (MAC) - Supports unpaid caregivers of Medicaid recipients over the age of 55 Targeted Supports for Older Adults (TSOA) - Supports older adults over the age of 55 who do not receive Medicaid  Participants enrolled in one of the in-home care programs may also qualify for other forms of support including assistive technology and personal emergency response systems.

Investigates workplace complaints related to the following issues: - Wages, including minimum wage rules, overtime and tips - Workplace policies such as breaks, termination, personnel records and non-compete agreements - Leave policies such as sick leave, vacation leave and bereavement leave. - Safety complaints - Workplace discrimination if it relates to safety and health Enforces Washington state labor laws. It is against the law for a business to fire or otherwise retaliate against a worker for filing a complaint about a possible violation of their workplace rights. Interpreter services are available upon request with one day notice.

Provides basic emergency assistance for low-income individuals and families such as rent assistance, utility assistance, prescription assistance, school supplies and hygiene needs, scholarships for parks and rec activities in addition to information and referral for the community. Also provides transportation assistance for work or appointments by offering bus passes, gas vouchers, insurance assistance, tabs, and repair on vehicles. ONLY serves Cheney School District excluding Airway Heights.

Provides low-cost refurbished medical equipment to improve mobility, independence and recovery/rehabilitation.   Donated items are cleaned and repaired before they are made available to those in need.   Items generally available include:   -  Wheelchairs and scooters -  Crutches -  Bath benches & chairs -  Bedside commodes   -  Hospital beds -  Walkers -  Raised toilet seats -  CPAP machines   Other items are may also be available, depending on donations.

Provides downloadable fact sheets and other information about what to do in case of disasters, including the following and more:   -  Disease outbreaks -  Floods -  Earthquakes -  Radiation events -  Volcanic eruptions -  Winter storms -  Pandemic flu -  Terrorism

Operates the primary telephone access point for all those in King County experiencing an emotional crisis.   Trained volunteer phone workers assist callers in personal crises by offering emotional support as well as community resource information and referral. A crisis may involve threats of violence, thoughts of despair or suicide, relationship troubles or any other situation which causes emotional distress.   Those not in emotional crises may also call to learn about counseling and other mental health care resources.   Connection to professional responders when needed, including: - Mobile Crisis Teams (MCT) - Designated Crisis Responders (DCR) (i.e. outreach and involuntary commitment) - Children's Crisis Outreach Response System (CCORS), a service of YMCA - Next Day Mental Health Appointments (NDA)

Operates a 24-hour phone line staffed by volunteers who receive and return calls, then refer callers to local and online support group meetings. Meeting times and locations are also updated on the website. Meetings are based on the 12-step program of Alcoholics Anonymous; they provide mutual support so addicts can live one day at a time drug-free. Addiction is viewed as a progressive physical disease, affecting an individual emotionally, mentally and spiritually.

Allows people with disabilities who are working to purchase medical coverage by paying a monthly premium that is based on their income. Benefits include: -  Medicaid benefit package, including Medicaid personal care services -  Greater personal and financial independence -  Members can earn and save more without the risk of losing their healthcare coverage

Providing power to Spokane County residence.

Receive and refer for investigation allegations of abuse, neglect or unsatisfactory conditions in licensed and certified long-term care settings.   Conducts unannounced investigations and inspections at routine intervals to promote resident protection and ensure compliance with rules and regulations

Offers childcare and pre-school for children 1 month to 6 years of age.

Allows people with disabilities who are working to purchase medical coverage by paying a monthly premium that is based on their income. Benefits include: -  Medicaid benefit package, including Medicaid personal care services -  Greater personal and financial independence -  Members can earn and save more without the risk of losing their healthcare coverage

Offering medical, emotional, psychological and spiritual support to the terminally ill and their families. Provides individual bereavement services to patient’s family members and group counseling to anyone in the community.

Manages state assistance programs that help participants pay for attendant care and non-care related assistance services designed to help older adults and people with disabilities remain independent.   Assistance may be provided in any of three settings:   -  Participant's home   -  Assisted living facility -  Adult family home   Community First Choice -  Provides attendant care and non-care related assistance services to older adults who would otherwise require nursing home placement    -  Program participants can choose from whom they receive care services, including hiring family members as care providers     Community Options Program Entry System (COPES) -  Generally provided to clients who are also enrolled in Community First Choice   Medicaid Personal Care -  Provides personal care services for clients who do not require nursing-home-level care   Program of All-Inclusive Care for the Elderly (PACE) -  Offers all services through one provider.   -  PACE can be funded either through Medicaid, Medicare or private-pay.     New Freedom -  Participants manage their own service plan and budget and take primary responsibility for obtaining services.   Medicaid Transformation Demonstration Medicaid Alternative Care (MAC) - Supports unpaid caregivers of Medicaid recipients over the age of 55 Targeted Supports for Older Adults (TSOA) - Supports older adults over the age of 55 who do not receive Medicaid  Participants enrolled in one of the in-home care programs may also qualify for other forms of support including assistive technology and personal emergency response systems.

Coordinates emergency shelter for families with children as well as people who are pregnant, at multiple locations across King County. Once accepted into a shelter, families will be guaranteed an ongoing nightly spot in that shelter program.  Shelters accessed through the emergency family shelter intake line include (but are not limited to): -  Catholic Community Services' New Bethlehem Shelter -  Catholic Community Services' Sacred Heart Shelter - FUSION Family Center - Mamma's Hands' Shelter -  Mary's Place's Bellevue Family Shelter -  Mary's Place's Burien Family Shelter - Mary's Place's Regrade Family Shelter -  Multi-Service Center's MSC Emergency Shelter -  REACH's Center of Hope -  Solid Ground's Family Shelter -  YWCA's East Cherry Shelter -  YWCA's Willows Emergency Shelter

Provides several modes of transportation to Medicaid eligible medical appointments. This must be a clients last source of transportation. Two full business days' notice is required, and requests can be made up to one month in advance.

Provides a way for people to report a variety of issues identified within the City of Federal Way. App can be used to report issues not limited to: - Street maintenance - Downed trees - Abandoned shopping carts - Graffiti Users can upload pictures and select appropriate categories, and add comments. Residents can also track the status of reports they or other members of the community have submitted.