Operates the primary telephone access point for all those in King County experiencing an emotional crisis.   Trained volunteer phone workers assist callers in personal crises by offering emotional support as well as community resource information and referral. A crisis may involve threats of violence, thoughts of despair or suicide, relationship troubles or any other situation which causes emotional distress.   Those not in emotional crises may also call to learn about counseling and other mental health care resources.   Connection to professional responders when needed, including: - Mobile Crisis Teams (MCT) - Designated Crisis Responders (DCR) (i.e. outreach and involuntary commitment) - Children's Crisis Outreach Response System (CCORS), a service of YMCA - Next Day Mental Health Appointments (NDA)

Provides free and confidential emotional support to people in suicidal crisis or emotional distress. The Lifeline is comprised of a national network of over 200 local crisis centers, combining custom local care and resources with national standards and best practices. Veterans can call the hotline and press 1 to reach the Veterans Hotline and speak confidentially with a counselor through a program developed in collaboration with the Department of Veterans Affairs. American Indians and Alaska Natives can text NATIVE to 741741 to connect with someone at the Native and Strong Helpline.

Offers a free, confidential crisis text line to anyone whom is comfortable texting. Anyone from any location, in any crisis, can access the text line. There are no age minimums or limits. Anyone can text on behalf of others who are unable to advocate for themselves. A trained crisis counselor will receive the text and respond quickly. The system reviews for severity. Imminent risk texters are taken first. Volunteer Crisis Counselors are background checked, trained and supervised by licensed Mental Health providers. Crisis Text Line is anonymous and confidential. Crisis counselors only know what texters share with them, and that information stays confidential.