Call 9-1-1 if you need an emergency response from police, fire or emergency medical personnel.   For non-emergencies call your local police or fire department or other appropriate agency.   Calls are routed to 12 different 9-1-1 centers that answer 9-1-1 calls for 77 police and fire agencies in King County. This selective routing is based on the address for wireline and internet/broadband telephones and is based on the cell site that processes the call for wireless phones. Bothell Police Department handles police calls for: Bothell and Lake Forest Park Enumclaw Police Department handles calls for: Enumclaw Police and Fire Issaquah Police Department handles police calls for: Issaquah North Bend Snoqualmie King County Sheriff’s Office- handles police calls for: Beaux Arts Village Burien Carnation Covington Kenmore Maple Valley Metro Transit Newcastle Sammamish SeaTac Shoreline Skykomish Woodinville and Unincorporated King County NORCOM- handles police calls for: Bellevue Clyde Hill Kirkland Medina Mercer Island and FIRE calls for: Bellevue Bothell Duvall Fall City Issaquah Kirkland Mercer Island North Bend Northshore Redmond Shoreline Skykomish Stevens Pass Snoqualmie Snoqualmie Pass Woodinville Port of Seattle Police Department handles police calls for: Port of Seattle   Redmond Police Department handles police calls for: Duvall and Redmond Seattle Police Department handles police calls for: Seattle Seattle Fire Department handles fire calls for: Seattle   University of Washington Police Department handles police calls for: University of Washington Valley Communications Center handles police calls for: Algona, Auburn, Black Diamond, Des Moines, Federal Way, Kent, Pacific, Renton, and Tukwila and FIRE calls for Auburn Algona Black Diamond Burien Des Moines Fairwood Federal Way Kent Maple Valley North Highline Pacific Palmer Renton SeaTac Selleck Skyway Tukwila Vashon Island   Washington State Patrol handles police calls from all state roadways in King County.

Helps individuals and families stretch their budgets by providing good quality, clean clothing once a month.

Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.   Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.

Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services. Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance. Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route. Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates. Inter-county trips are available to/from neighboring counties within each county’s service areas.

Offers free 24-hour access to Washington 211's online database of social and human service agencies.   Online database features links to information and referrals for the following categories and more:   -  Disabilities -  Domestic Violence -  Education and Employment -  Financial Assistance, Information, and Education -  Food and Clothing -  Health and Dental Care -  Housing and Shelter -  Mental Health -  Older Adults -  Substance Use Disorder -  Transportation -  Veterans   The online database is a modified version of the in-house database used by Washington 211.

Operates a self-managed overnight shelter program at up to 10-15 sites throughout Seattle, providing shelter for over 200 clients per night in the indoor shelter. Some facilities serve only men or women; others serve both men and women, with separate sleeping areas. Trans* clients are served as they self-identify. Locations of shelters include North End: - Lakeview (women only) 10 person shelter - Maple Leaf (co-ed, separate areas) 20 person shelter - Woodland Park UMC (men only) 20 person shelter - St. John (co-ed, separate areas) 20 person shelter Greenlake: -Bethany Lutheran Shelter (men only) 20 person shelter Ballard: - St. Luke Shelter (co-ed, separate areas) 15 person shelter - OFB (men only) 20 person shelter - Vets Hall Shelter (co-ed, separate areas) 20 person shelter - provides late access for workers. Wallingford: - Gift of Grace (co-ed, separate areas) 20 person shelter U District: - Christ Episcopal Church Shelter (co-ed, separate areas) 30 person shelter - provides late access for workers - University Friends (co-ed, separate areas) 20 person shelter - University Lutheran Shelter (women only)15 bed shelter- provides late access for workers Int'l District: - Safe Haven ( co-ed, separate areas) 30 person shelter - provides late access for workers South End: - Bunkhouse Nights Shelter ( co-ed, separate areas) 25 person shelter - provides late access for workers. Intake is usually available in Spanish as well as English; other available languages at intake vary, though clients are able to access shelter regardless of language or ability to speak. All facilities provide mats and blankets. Many sites are wheelchair accessible and some provide shower facilities.   Clients must leave the shelters early each morning.   Individual shelters may potentially refrain from screening on days that they are full. Shelter screenings for night-of only; no day(s)-in-advance screenings.

Provides a monthly TBI support group for anyone with any type of TBI, including acquired brain injuries from strokes, brain bleeds, etc., as well as those who had head trauma. Offers library information, educational classes, as well as connections to outside resources, like the Brian Injury Alliance of WA.

Operates a site where U. S. residents can file their taxes online.   Also provides information about common deductions.   Software has error checkers and calculators built in to help reduce error.   Personal information is kept confidential.

The program targets existing residential and multifamily housing occupied by qualified low-income residents. Provides a wide variety of energy-efficiency measures that encompass the building as a whole, its heating and cooling systems, its electrical system, and electricity consuming appliances.

Operates a statewide 24-hour behavioral health help line for those dealing with issues related to substance use, problem gambling or mental health.   Assists callers in connecting to state funded mental health, problem gambling and substance use disorder treatment providers with a particular focus on providers that offer medication assisted treatment. Also assists callers in connecting with privately funded substance use disorder treatment providers.   Provides support, information, and service referrals for: - Treatment options - Substance use disorder services - Gambling treatment - Medication for Opioid Use Disorder - Harm reduction services - Recovery support groups - Immediate mental and emotional support for people while seeking treatment or in recovery - Support for family members Connects to professional services when needed, including: - Next Day Substance Use Disorder Appointments (NDAs) - Bridger Appointments to MOUD providers statewide

Links individuals with Care Coordinators that work one-on-one with clients to bridge gaps in services, achieve goals, reduce gaps in services, and increase coordination between all types of service providers.

Allows people with disabilities who are working to purchase medical coverage by paying a monthly premium that is based on their income. Benefits include: -  Medicaid benefit package, including Medicaid personal care services -  Greater personal and financial independence -  Members can earn and save more without the risk of losing their healthcare coverage

Provides safer sex prevention packets for events, condom dispensers at local bars, and HIV testing. Offers two different ways to know HIV status, in-home tests and confidential testing in a non-clinical atmosphere.

Meals on Wheels provides hot, nutritious meals to elderly individuals living within the Spokane City limits who are homebound, unable to provide or prepare nutritious meals.

Provides outreach and case management services for people with substance use disorders (SUD) in need of a connection with peers who have similar experiences and can meet clients where they're at to provide hope for a better life. All Recovery Outreach Specialists are trained Recovery Coaches and Certified Peer Counselors in long term recovery from SUD and/or have lived similar experiences, i.e., homelessness, incarceration, involvement with Department of Corrections or law enforcement, or close connection to SUD during their life. The program is 100% voluntary--no one is forced to participate and everyone is welcome. Staff make referrals to local resources and organizations to meet the individual needs of clients. May refer clients to SUD treatment for behavioral health services, but does not provide these services in house.

The Food Pantry is open to anyone in need of food every Tuesday from 10am-2pm.

Provides low-income affordable housing for seniors over 62 or disabled over 18.

Provides crisis intervention, counseling, referral to community resources and, when necessary, free transportation to the Confidential Safe Shelter. Offers support in order to provide opportunities for domestic violence victims to interact and discuss experiences and feelings.

Offers year-round enriching experiences to meet the unique needs and interests of girls. In partnership with committed adults, girls develop qualities such as strong values, social conscience, and conviction about their own potential and self-worth. Programs include career exploration, creative arts, science and technology, travel, environmental education and leadership development.

Allows people with disabilities who are working to purchase medical coverage by paying a monthly premium that is based on their income. Benefits include: -  Medicaid benefit package, including Medicaid personal care services -  Greater personal and financial independence -  Members can earn and save more without the risk of losing their healthcare coverage

Investigates complaints about health professionals. Responds to reports involving fees or insurance claims if there appears to be fraud involved. Authority is limited to taking corrective action against a credential. For a health professional, violations of law fall into the following three categories: -  Mental or Physical Condition: This condition involves the mental or physical inability of a health care provider to practice with reasonable skill and safety. -  Unprofessional Conduct: This is a term used to describe conduct, acts or conditions that are considered by law to be unprofessional in this state. -  Unlicensed Practice: This category applies to any circumstance involving a person or facility that practices health care but doesn't have a valid Washington credential.

Investigates workplace complaints related to the following issues: - Wages, including minimum wage rules, overtime and tips - Workplace policies such as breaks, termination, personnel records and non-compete agreements - Leave policies such as sick leave, vacation leave and bereavement leave. - Safety complaints - Workplace discrimination if it relates to safety and health Enforces Washington state labor laws. It is against the law for a business to fire or otherwise retaliate against a worker for filing a complaint about a possible violation of their workplace rights. Interpreter services are available upon request with one day notice.

Manages state assistance programs that help participants pay for attendant care and non-care related assistance services designed to help older adults and people with disabilities remain independent.   Assistance may be provided in any of three settings:   -  Participant's home   -  Assisted living facility -  Adult family home   Community First Choice -  Provides attendant care and non-care related assistance services to older adults who would otherwise require nursing home placement    -  Program participants can choose from whom they receive care services, including hiring family members as care providers     Community Options Program Entry System (COPES) -  Generally provided to clients who are also enrolled in Community First Choice   Medicaid Personal Care -  Provides personal care services for clients who do not require nursing-home-level care   Program of All-Inclusive Care for the Elderly (PACE) -  Offers all services through one provider.   -  PACE can be funded either through Medicaid, Medicare or private-pay.     New Freedom -  Participants manage their own service plan and budget and take primary responsibility for obtaining services.   Medicaid Transformation Demonstration Medicaid Alternative Care (MAC) - Supports unpaid caregivers of Medicaid recipients over the age of 55 Targeted Supports for Older Adults (TSOA) - Supports older adults over the age of 55 who do not receive Medicaid  Participants enrolled in one of the in-home care programs may also qualify for other forms of support including assistive technology and personal emergency response systems.

Allows people with disabilities who are working to purchase medical coverage by paying a monthly premium that is based on their income. Benefits include: -  Medicaid benefit package, including Medicaid personal care services -  Greater personal and financial independence -  Members can earn and save more without the risk of losing their healthcare coverage

Provides housing counseling services to low-income clients who are homeless, at risk of becoming homeless, or fleeing a domestic violence situation. Services may include connecting clients with landlords, dealing with barriers to housing including those with criminal background, credit issues, or past evictions, and helping clients in need of housing assistance that are unable to be referred because they do not qualify. Clients will be informed as to what resources are available and what they would need to qualify (i.e. the income requirements in order to receive rental assistance and rapid re-housing funds.)